Service Quality Specialist

7 days ago


Wichita, Kansas, United States Mass Markets Full time
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Mass Markets. In this role, you will be responsible for handling customer inquiries and concerns in a professional and timely manner. You will also play a key role in ensuring that customer issues are resolved efficiently and effectively. If you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities
- Handle inbound and outbound customer contacts in a courteous and professional manner
- Research systems to find missing information as applicable
- Coordinate with other departments to resolve issues as necessary
- Accurately document and process customer claims in appropriate systems

What We Offer
- Competitive salary: $45,000 - $60,000 per year
- Opportunities for growth and development
- Dynamic work environment

About Mass Markets
Mass Markets is a leading company in the industry, dedicated to providing exceptional customer service. Our team of professionals is committed to delivering high-quality results and exceeding customer expectations. We are passionate about building long-term relationships with our clients and are looking for like-minded individuals to join our team.

  • Wichita, Kansas, United States Chili's Grill & Bar Full time

    Food Quality Specialist OpportunityWe are seeking a skilled Food Quality Specialist to join our team at Chili's Grill & Bar in N. Wichita-Hielan. As a Food Quality Specialist, you will be responsible for ensuring that every guest receives perfectly prepared, high-quality food.About the RoleThis is a fast-paced environment where you will provide dependable,...


  • Wichita, Kansas, United States Spirit AeroSystems Full time

    Quality Assurance Compliance SpecialistSpirit AeroSystems is a leading designer and manufacturer of aerostructures for commercial and defense customers.Responsibilities:Develop and maintain quality systems, operating procedures, and long-range customer inspection plans, applying knowledge of quality policies, governmental regulations, and engineering...


  • Wichita, Kansas, United States Chili's Grill & Bar Full time

    Expeditor at Chili's Grill & BarAt Chili's, we pride ourselves on delivering exceptional dining experiences. As a Quality Assurance Specialist and Expeditor, you will play a crucial role in ensuring our guests receive perfectly prepared food.Responsibilities:• Prepare and serve food to company standards and specifications• Manage the pace of food...


  • Wichita, Kansas, United States The Boyd Group Full time

    OverviewThe Boyd Group, a leading provider of collision repair services, is seeking an experienced Vehicle Restoration Specialist to join our team. As a key member of our auto body shop, you will be responsible for restoring vehicles to their pre-accident condition, ensuring exceptional customer satisfaction and exceeding quality standards.


  • Wichita, Kansas, United States Graybar Full time

    OverviewWe are seeking a skilled Customer Service Representative to join our team. As a key contact and liaison for customers, you will ensure their total satisfaction by providing timely, professional, and courteous service.ResponsibilitiesEnsure every customer experience is top-notch in quality.Handle incoming and outgoing customer calls and written...


  • Wichita, Kansas, United States National Staffing Solutions-Surgical Services Full time

    Job OpportunityNational Staffing Solutions-Surgical Services is seeking a skilled Diagnostic Imaging Specialist to join their team in Wichita, Kansas.About the JobSpecialty: Diagnostic Imaging SpecialistDuration: 13 weeksShift: 8 hours, daysThe selected candidate will work closely with the healthcare team to deliver high-quality patient care and support the...


  • Wichita, Kansas, United States TouchPoint Full time

    We are seeking a highly motivated Dietary Services Specialist to join our Nutrition Team in an acute care medical center in Wichita, KS. As a key member of the team, you will be responsible for providing medical nutrition therapy to patients, including nutrition assessment, diet modification, nutrition education, and intervention.This role is ideal for a...


  • Wichita, Kansas, United States ServiceMaster Quality Cleaning Full time

    As a Cleaner Janitorial Part Time with ServiceMaster Quality Cleaning, you will play a vital role in maintaining a clean and healthy environment for our customers' buildings and grounds. Our team provides flexible scheduling and competitive pay rates, making this an ideal opportunity for those looking to supplement their income or start a career in...


  • Wichita, Kansas, United States Sam's Club Full time

    Job OverviewAt Sam's Club, we are seeking a highly skilled and detail-oriented Meat Department Specialist to join our team. This role is responsible for maintaining the highest standards of quality control in our meat department.Key Responsibilities:Maintain a clean and organized work area, adhering to company policies and procedures.Ensure that all meat...


  • Wichita, Kansas, United States Affinity Automotive Services, Inc Full time

    Service Team Support Specialist Job SummaryAffinity Automotive Services, Inc. invites applications from qualified candidates for the position of Service Team Support Specialist. The annual salary range for this role is $55,000 - $70,000.Main ResponsibilitiesSupport the service team by assisting customers, managing appointments, and maintaining accurate...


  • Wichita, Kansas, United States Integra Technologies. Full time

    About the RoleWe are seeking an experienced Quality Control Specialist to join our team at Integra Technologies. In this role, you will be responsible for performing quality control checks, identifying areas for improvement, and implementing changes to ensure we meet our quality targets.


  • Wichita, Kansas, United States Mass Markets Full time

    Job Overview:We are seeking a highly skilled Customer Service Specialist to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key Responsibilities:Handle customer inquiries via phone and emailRespond to customer...


  • Wichita, Kansas, United States Mass Markets Full time

    Mass Markets is a dynamic and fast-paced environment where you can grow your career. We offer a competitive salary of $45,000 - $55,000 per year.About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team. As a Call Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a...


  • Wichita, Kansas, United States Mass Markets Full time

    About the Job: At Mass Markets, we are committed to delivering exceptional customer experiences. As a Service Resolution Specialist, you will play a critical role in ensuring that our customers receive timely and effective support. Your primary responsibility will be to handle inbound contacts in a courteous, timely, and professional manner.Your Key...


  • Wichita, Kansas, United States Mass Markets Full time

    Mass Markets is seeking a highly skilled Customer Service Specialist to join their team. This full-time role offers a competitive salary of approximately $45,000 per year.About the RoleThis position involves handling inbound and outbound contacts in a professional and courteous manner. As a key member of the Mass Markets team, you will be responsible for...


  • Wichita, Kansas, United States Ascension Health Full time

    About the RoleThis is an exciting opportunity to join our team as a Clinical Nurse Specialist CNS-Medical Service Line in Wichita, Kansas. As a key member of our medical service line, you will be responsible for providing advanced care and consultation in a specific clinical area.The ideal candidate will have a strong background in nursing, with a focus on...


  • Wichita, Kansas, United States Amada America, Inc. Full time

    Job SummaryWe are seeking a skilled Laser Equipment Service Specialist to join our team at Amada America, Inc. The successful candidate will be responsible for providing exceptional customer service and technical support for our laser equipment in the Wichita, KS territory.About the RoleThe Laser Equipment Service Specialist will be responsible for...


  • Wichita, Kansas, United States J.R. Custom Metal Products, Inc. Full time

    Quality Inspector Job SummaryAt J.R. Custom Metal Products, Inc., we are seeking a highly skilled Quality Inspector to join our team. As a Quality Inspector, you will play a critical role in ensuring that our products meet the highest standards of quality.Key Responsibilities:Inspecting Materials and Products: Conduct thorough inspections of incoming...


  • Wichita, Kansas, United States Accurus Aerospace Corporation Full time

    Job DescriptionWe are seeking a highly skilled CMM Programmer to join our team at Accurus Aerospace Corporation.About the RoleThis is a challenging and rewarding opportunity for an experienced quality assurance professional to utilize their skills and expertise in developing and maintaining quality systems, policies, procedures, and processes to ensure...


  • Wichita, Kansas, United States DAVITA Full time

    Job SummaryWe are seeking a skilled and compassionate Patient Care Specialist to join our team in St Louis, Missouri. As a key member of our renal services team, you will play a vital role in delivering high-quality patient care and support.About the RoleIn this challenging and rewarding position, you will work closely with patients and their families to...