Customer Service Representative

4 weeks ago


Madison, Wisconsin, United States U-Haul Full time
Job Summary:

U-Haul is seeking a skilled Reservation Manager Agent to support our team in providing exceptional customer service and managing equipment reservations. As a key member of our team, you will be responsible for assisting customers, field team members, and U-Haul dealerships with reservation placement and equipment distribution.

Key Responsibilities:
  • Assist with customer calls and provide support to field team members and U-Haul dealerships.
  • Help manage equipment reservations and placement to balance regional market inventory levels.
  • Review reports to ensure effective equipment placement and customer reservations.
  • Assist with the Company's U-Box portable storage product.

Requirements:
  • High school diploma or equivalent.
  • Working knowledge of office equipment and software.
  • Proficient in customer service, time management, and multitasking.

What We Offer:
  • Career stability and opportunities for advancement.
  • Competitive benefits package, including health insurance, paid holidays, and 401(k) savings plan.
  • Employee stock ownership plan (ESOP) and mindset app reimbursement.
  • U-Haul is an equal opportunity employer and welcomes applications from diverse candidates.


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