Customer Service Representative

3 weeks ago


Madison, Wisconsin, United States UW Credit Union Full time

Overview:

At UW Credit Union, we're seeking a highly skilled Customer Service Representative to join our vibrant Member Solutions Center. As a key member of our team, you'll play a vital role in providing exceptional service to our rapidly growing community of 300,000+ members.

Responsibilities:

  • Handle member interactions via phone, ensuring a high level of satisfaction and resolving issues efficiently.
  • Analyze member needs and make personalized recommendations of products and services, promoting self-sufficiency and member growth.
  • Collaborate with a dynamic team of 100+ individuals to achieve operational efficiency and quality service standards.
  • Communicate complex information simply, using clear and concise language to ensure member understanding.

Qualifications:

  • 8 months to 1 year of experience in a financial institution, contact center environment, or customer service environment.
  • Associates degree in Business, Technology, or related field, or equivalent work experience.
  • Proficiency with Microsoft Office products and familiarity with major web browsers and operating systems.

What We Offer:

  • 21.5+ days annual paid time off.
  • 2 weeks paid caregiver leave.
  • 2.5 weeks paid new child parental leave.
  • 2 days paid volunteer time.
  • 11 paid holidays (includes your birthday).
  • 401k company match of up to 5%, plus approximately 4% discretionary match.
  • Variable bonus reward.
  • Competitive Medical, Dental, and Vision plans, including domestic partner eligibility.
  • Discounted Bublr membership.
  • Free bus pass.
  • Employee Assistance Program.

Why Choose Us:

At UW Credit Union, we're proud to be an Equal Opportunity and Affirmative Action Employer. We strive to cultivate an inclusive workplace that's home to a diverse workforce where employees at all levels model knowledge of, belief in, and a commitment to cultural competence.



  • Madison, Wisconsin, United States Glass Nickel Pizza Co Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a part-time Customer Service Representative to join our team at Glass Nickel Pizza Co. As a Customer Service Representative, you will be responsible for delivering pizzas to our customers in a timely and professional manner. You will also be responsible for providing excellent customer...


  • Madison, Wisconsin, United States Hertz Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Hertz. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:* Provide first-class customer...


  • Madison, Wisconsin, United States Nelnet Full time

    Customer Service RepresentativeNelnet is a leading provider of student loan servicing solutions, and we're seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to help them manage their student...


  • Madison, Wisconsin, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're committed to putting our people first. That's why we're looking for exceptional customer service representatives to join our team. As a customer service representative, you'll be the face of our company, providing top-notch support to our customers. You'll be responsible for responding to customer...


  • Madison, Wisconsin, United States Raising Cane's Full time

    Raising Cane's is seeking a Customer Service Representative to provide exceptional customer experiences. Key responsibilities include:Key Responsibilities:Prepare food orders to standardsTake orders from customers and process payments efficientlyClean tables, floors, and other areas of the restaurantFollow proper safety procedures when handling and/or...


  • Madison, Wisconsin, United States ExpressPros - Madison Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at ExpressPros - Madison. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answer customer inquiries and provide solutions to their concernsCoordinate with staff and...


  • Madison, Wisconsin, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need...


  • Madison, Wisconsin, United States Ingles Markets Full time

    Location: Ingles MarketsRequirements:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a high level of productivity, and complying with all safety and sanitation procedures.A Day...


  • Madison, Wisconsin, United States Mad City Windows and Baths Full time

    About Mad City Windows and BathsWe are a unified team dedicated to excellence, committed to enhancing homes across 10+ states. Our 50+ years of experience reflect our unwavering commitment to homeowners throughout the Midwest.What We OfferAttractive Compensation: Competitive salary with uncapped commissions and bonuses.Full-time Benefits: Multiple insurance...


  • Madison, Wisconsin, United States German American Bancorp Full time

    Job Title: Customer Service Representative - Madison, IN Overview: As a Customer Service Representative, you will be the first point of contact for clients, providing exceptional service and support. This role offers a great insight into the world of banking, insurance, and wealth management, building a foundation for a career in financial services. Key...


  • Madison, Wisconsin, United States Enterprise Holdings Full time

    OverviewEnterprise Holdings is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Service Representative to join our team.Job SummaryThe Customer Service Representative will provide...


  • Madison, Wisconsin, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Key Responsibilities:Assist customers with U-Haul...


  • Madison, Wisconsin, United States U-Haul Full time

    Customer Service Representative RoleAt U-Haul, we're seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you'll be the face of our exceptional service, ensuring customers receive the help they need on their journeys. Your responsibilities will include inspecting and maintaining equipment,...


  • Madison, Wisconsin, United States EZCORP Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.Key Responsibilities:Provide excellent customer service by greeting...


  • Madison, Wisconsin, United States Domino's Franchise Full time

    Job DescriptionAs a Customer Service Representative at Domino's Franchise, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Pizza Preparation - Making high-quality pizzas that meet our customers' expectations.Food and Portion Control - Ensuring accurate food preparation and portioning to meet...


  • Madison, Wisconsin, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Potential with Symmetry Financial Group - Gary UyemuraAre you ready to embark on a career that offers unlimited earning potential and a proven system for success?At Symmetry Financial Group - Gary Uyemura, we're seeking ambitious individuals to join our team as Customer Service Representatives. As a key member of our organization, you'll have the...


  • Madison, Wisconsin, United States Stokes & Associates, Inc. Full time

    Job OverviewAs a Customer Service Representative at Stokes & Associates, Inc., you will provide exceptional customer experiences for potential and existing customers. Your primary goal is to build trust and develop strong relationships with customers, identifying opportunities to cross-sell and coordinating with sales specialists for follow-up. You will...


  • Madison, Wisconsin, United States UW Credit Union Full time

    Overview:At UW Credit Union, we're seeking a dynamic individual to join our Member Solutions Center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our rapidly growing community of 300,000+ members. You will work side by side with a dynamic team of 100+ individuals,...


  • Madison, Wisconsin, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and...


  • Madison, Wisconsin, United States Goodwill Industries of South Central Wisconsin Full time

    Job Summary:The Customer Service Representative maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities.Key Responsibilities:Provide best in class service by greeting customers, answering questions and...