Customer Service Representative

6 days ago


Middletown, Connecticut, United States EMKA Inc Full time
About the Role

We are seeking a talented Customer Service Representative to join our team at EMKA Inc. As a key member of our Inside Sales team, you will be responsible for delivering exceptional customer experiences and driving business growth.

The salary range for this role is $58,000 - $68,000 per annum, depending on experience, plus benefits.

Main Responsibilities

  1. Answer incoming phone calls and respond to customer inquiries in a professional and courteous manner.
  2. Make outgoing calls to customers and prospects to provide product information and resolve queries.
  3. Manage email communications with customers, using Microsoft Office to create professional emails and maintain accurate records.
  4. Process and schedule orders efficiently to meet customer needs.
  5. Verify and update customer profile information to ensure data accuracy.
  6. Collaborate with outside sales representatives to provide pricing, stock, and other sales-related information.

Qualifications

  • A high school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 2 years of customer service experience in a sales environment.
  • Proven ability to work in a team environment and contribute to achieving sales targets.
  • Strong communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and manage time effectively.
  • Proficiency in Microsoft Office.
  • Must be able to pass a background check.


  • Middletown, Connecticut, United States Domino's Pizza LLC Full time

    **About Domino's**As a team member at Domino's, you will be part of a dynamic and fast-paced environment where you can develop your skills and knowledge. With over 15,000 locations in more than 85 countries, we are one of the largest pizza chains in the world.Job Description:We are seeking highly motivated individuals to join our team as Customer Service...


  • Middletown, Connecticut, United States CVS Health Full time

    About This Opportunity:CVS Health is hiring a Customer Service Representative to join our dynamic retail team. In this role, you will be responsible for delivering exceptional customer experiences by anticipating and meeting customer needs.Key Responsibilities:Customer Engagement: Greet customers, answer questions, and resolve issues in a professional and...


  • Middletown, Connecticut, United States Dillard's Full time

    **Job Description:** As a Customer Service Representative at Dillard's, you will be responsible for providing outstanding customer service and support to our guests. This includes greeting and welcoming guests, answering questions, and resolving issues in a timely and professional manner.**Key Responsibilities:Provide exceptional customer service and support...


  • Middletown, Connecticut, United States The UPS Store #3406 Full time

    Job Description SummaryAs a Customer Service Representative with Notary Services, you will play a vital role in providing world-class customer service to our valued customers. Your primary responsibilities will include:Providing notary services to customersAssisting with shipping and receiving packagesDelivering outstanding customer service to walk-in...


  • Middletown, Connecticut, United States Pretzel Plug LLC Full time

    About UsPretzel Plug LLC is a leading manufacturer of freshly baked pretzels. We pride ourselves on our commitment to quality, customer satisfaction, and employee development.The RoleWe are seeking a Baker and Customer Service Representative to join our team. In this role, you will be responsible for baking and packaging pretzels while providing excellent...


  • Middletown, Connecticut, United States Optum Full time

    Job OverviewWe are seeking a skilled and friendly Patient Services Representative to join our team at Optum in the Tri-State region. As a valued member of our staff, you will play a crucial role in delivering exceptional customer service and ensuring seamless patient experiences.Salary and BenefitsThe estimated salary range for this position is $16.00 to...


  • Middletown, Connecticut, United States The UPS Store #3406 Full time

    Job OverviewThe UPS Store #3406 is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service to all customers by receiving and processing packages for courier shipment.


  • Middletown, Connecticut, United States The Cannabist Full time

    About Our Team">The Cannabist Company is a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction. We are committed to creating a workplace culture that is inclusive, diverse, and supportive of our employees' growth and development.">We are seeking a highly skilled and customer-centric Customer Experience...


  • Middletown, Connecticut, United States Valvoline Instant Oil Change Full time

    Transform Your Career with Valvoline Instant Oil ChangeMiami Oil Company, a leading franchisee of Valvoline Instant Oil ChangeSM (VIOC), is seeking a motivated Customer Service Advisor to join our team. As a valued member, you will have the opportunity to work in a dynamic environment that prioritizes safety, customer satisfaction, and employee growth.About...


  • Middletown, Connecticut, United States Wal-Mart Stores , Inc. Full time

    At Wal-Mart Stores, Inc., we're looking for individuals who are passionate about delivering exceptional customer experiences. As a Cashier & Front End Services, you will play a crucial role in creating a welcoming atmosphere for our customers. Your primary responsibility will be to provide excellent customer service, handle transactions efficiently, and...


  • Middletown, Connecticut, United States Sam's Club Full time

    About the JobServing customers at Sam's Club is a great opportunity to make a difference in their shopping experience. As a Retail Associate, you will be the face of our company, interacting with members daily and helping them find what they need.With a strong focus on customer satisfaction, you will be responsible for providing excellent service, answering...


  • Middletown, Connecticut, United States Gordon Food Service Full time

    Become a Part of Our Team!Gordon Food Service Store is seeking a motivated and customer-focused individual to join our retail team as a Part Time Store Associate.In this role, you will have the opportunity to work in a fast-paced environment and develop valuable skills in customer service and sales.Our stores offer a wide range of products and services, and...


  • Middletown, Connecticut, United States The Kroger Company Full time

    About The Kroger CompanyThe Kroger Company is a leader in the retail industry, committed to providing excellent customer service and quality products.


  • Middletown, Connecticut, United States Optum Full time

    About the RoleAs a Customer Service Representative at Optum, you will play a vital role in delivering exceptional customer experiences and ensuring that our clients receive the highest level of support.


  • Middletown, Connecticut, United States Express Full time

    **About the Role:**We are looking for a skilled Customer Experience Representative to join our dynamic team. In this role, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of store appearance and organization.Key Responsibilities:Interact with customers in a friendly and approachable manner,...


  • Middletown, Connecticut, United States Domino's Pizza LLC Full time

    About Domino's PizzaWe are a dynamic company that values our team members and strives to be the best pizza delivery company in the world. Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals.Our goal is to create an environment where all team members can reach their highest potential by providing...


  • Middletown, Connecticut, United States Stracar Insurance Group Full time

    Job DescriptionWe are looking for a talented Customer Service Representative to help us deliver outstanding service to our clients. As a key member of our team, you will be responsible for providing product and service information, resolving client issues, and handling customer inquiries and complaints.Key qualifications include:Previous experience in...


  • Middletown, Connecticut, United States U-Haul Full time

    Company OverviewAt U-Haul, we pride ourselves on being the face of exceptional customer service. As a Customer Service Representative, you will be an integral part of our supportive team, ensuring that customers receive the help they need on their journeys.


  • Middletown, Connecticut, United States EMKA Inc Full time

    Job OverviewAt EMKA Inc, we are seeking an exceptional Sales and Service Representative to join our team. This role is responsible for providing top-notch customer service, processing orders, and assisting outside sales with quotes and product information.The ideal candidate will possess excellent communication skills, be able to multitask, and maintain a...


  • Middletown, Connecticut, United States Old Navy Full time

    **About the Role:**We are seeking a highly motivated and fashion-conscious individual to join our team as a Sales Associate at Old Navy. As a key member of our sales floor, you will be responsible for creating memorable shopping experiences for customers while driving sales and executing company processes.Key Responsibilities:Express your passion for apparel...