Customer Support Specialist
1 week ago
The successful candidate will have previous experience in customer service, sales, or related fields, with the ability to build rapport with clients, prioritize tasks, and possess excellent communication skills.
Responsibilities
- Respond to customer inquiries via phone, email, or in-person
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a comprehensive knowledge base of products and services
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 2 years of experience in customer service, sales, or related fields
- Excellent written and verbal communication skills
- Able to work in a fast-paced environment and meet productivity standards
$62,000 - $72,000 per annum, depending on experience.
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