Customer Support Specialist

1 week ago


Valley Glen, United States Ritz Plumbing Inc Full time
Job OverviewRitz Plumbing Inc is seeking a highly skilled Customer Service Admin to provide exceptional product and service information to our valued customers. The ideal candidate will be responsible for handling customer inquiries, resolving technical issues, and maintaining accurate customer records.

The successful candidate will have previous experience in customer service, sales, or related fields, with the ability to build rapport with clients, prioritize tasks, and possess excellent communication skills.

Responsibilities
  • Respond to customer inquiries via phone, email, or in-person
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a comprehensive knowledge base of products and services
Qualifications and Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field
  • Minimum 2 years of experience in customer service, sales, or related fields
  • Excellent written and verbal communication skills
  • Able to work in a fast-paced environment and meet productivity standards

$62,000 - $72,000 per annum, depending on experience.



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