Customer Service Specialist

3 weeks ago


Glen Mills, Pennsylvania, United States David Dodge Llc Full time
Job Title: Customer Service Specialist

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining accurate records.

About the Role:
This is a full-time position at David Chrysler Dodge Jeep RAM in Glen Mills, Pennsylvania. As a Customer Service Specialist, you will play a key role in maintaining customer satisfaction by responding to customer inquiries, resolving issues, and ensuring timely completion of tasks.

Responsibilities:

  • Receive payment for service, parts, and sales transactions.
  • Schedule service appointments and manage service loaners.
  • Answer phones and transfer calls to the correct extension.
  • Greet customers at the cashier desk in a pleasant and professional manner.
  • Compute customer bills and make change.

You will also maintain accurate records, reconcile cash drawers, and provide excellent customer service. Your strong communication skills, attention to detail, and ability to work independently will make you an ideal candidate for this role.

What We Offer:

  • A competitive salary of approximately $45,000 per year.
  • A comprehensive benefits package, including health insurance, 401(K) + match, gym reimbursement, and flex spending.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment with a focus on teamwork and collaboration.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

This job description may be subject to change based on business needs and requirements.



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