Software Technical Support Specialist
5 days ago
About the Role
The ENOVIA Technical Support role at GoEngineer Inc is a challenging opportunity for an experienced technical professional to provide top-notch support services to our customers.
This position involves investigating customer issues, performing troubleshooting sessions, researching solutions, and collaborating with peers to resolve complex problems.
As a key member of our support team, you will work closely with our customers to understand their needs, provide timely and effective solutions, and develop long-term relationships through excellent communication and proactive problem-solving.
About You
We are seeking a highly motivated and passionate individual with 5+ years of experience in software technical support, preferably in CAD/CAM/PDM/PLM software.
You should have hands-on experience with ENOVIA, 3DEXPERIENCE, and other Dassault Systèmes software, as well as knowledge of competitive software and industry trends.
A bachelor's degree in Engineering or Computer Science is preferred, and you must be self-motivated, creative, and have excellent written and verbal communication skills.
About Our Offerings
At GoEngineer Inc, we offer a competitive base pay plus benefits, including participation in our generous PTO program from day one, a 401(k) Plan with up to a 6% company match, and a range of medical, dental, and vision plans.
We also provide life insurance, short-term and long-term disability benefits, and opportunities for career growth and development.
About Our Company
GoEngineer Inc is a leading provider of engineering software, consulting, and training services, with a strong commitment to delivering exceptional value to our customers and employees.
We celebrate and respect our employees' unique experiences and strive to create a culture where everyone feels welcomed and valued.
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