Certified Clinical Support Specialist

1 week ago

Cincinnati, Ohio, United States Madison Medical Associates Inc Full time
Position Overview

Join our dedicated team during day shifts with no weekends or holidays required.

The Certified Clinical Support Specialist plays a vital role in delivering exceptional patient care that enhances our practice. This position encompasses both clinical and administrative responsibilities, ensuring a seamless experience for our patients.

Key Responsibilities:

  • Welcoming patients, conducting initial assessments, and recording vital signs.
  • Gathering and documenting comprehensive patient information.
  • Assisting healthcare providers with various medical procedures as needed.
  • Retrieving and managing lab results, diagnostic reports, and hospital documentation.
  • Maintaining order tracking and following up on necessary documentation.
  • Coordinating patient appointments for check-ups, consultations, and laboratory tests.
  • Providing patients with preparation guidelines for blood tests.
  • Documenting electronic medical records and completing necessary procedures, immunizations, visits, referrals, and phone communications.
  • Handling prior authorizations for medications and imaging services.
  • Facilitating the transfer of medical records.
  • Following up with patients regarding test results and ongoing health conditions.
  • Conducting pre-physical assessments for all patients, including EKGs, antibody tests, pulmonary function tests, body composition analysis, gait speed assessments, grip strength evaluations, depression screenings, and various bloodwork panels.
  • Ensuring a clean and organized office environment, preparing for the opening and closing of clinics.
  • Educating prospective patients about the benefits of the MDVIP Wellness Program and our practice's commitment to personalized care.
About Us

Madison Medical Associates is in search of a passionate and certified clinical support specialist to enhance our healthcare team. Our practice focuses on adult primary care, serving a smaller patient base compared to conventional medical offices. We are committed to providing the highest quality of care to our patients. As an affiliate of MDVIP, a national organization that empowers primary care physicians to maintain their independence, we offer a unique model where patients pay an annual fee for their physician's care. This approach allows us to keep our practice size manageable and ensures the delivery of outstanding healthcare services.

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