Learning Manager, Product College
3 weeks ago
Imagine being part of an enterprise-wide initiative that's at the forefront of how we approach product management across Capital One. The Product College team is focused on designing and executing learning experiences that support our product management competencies and play an integral role in how we grow our product talent and reputation in the market.
Key Responsibilities- Provide program management to the Product College PMML Program, including development and implementation of annual strategy for PMML program
- Partner with business leaders, vendors, and learning stakeholders across the organization to manage the program and enhancement requests
- Partner with the learning design team and SMEs on continuous improvement of the curriculum
- Create awareness of the program through marketing efforts within the product community, as well as enrolling participants and maintaining a well-managed backlog of waitlisted participants
- Manage all program communications (both formal and informal) to engage participants, instructors, managers, mentors, and presenters as needed using Slack and email
- Focus on delivering efficient, reliable, resilient, scalable, and high-performing solutions
- Work on individual and team projects, own and solve problems, and partner to design and implement new processes
- Utilize a data-centered approach to influence decision making by gathering learner feedback throughout the program, synthesizing that data to measure impact, find themes, set goals, and improve outcomes of future cohorts
- Act as a host and producer for learners during live learning sessions and office hours. Manage all logistics, including partnering with SMEs to ensure their preparedness, setting up Zoom recordings, archiving course materials, and monitoring participation
- High School Diploma, GED, or equivalent certification
- At least 2 years of experience in learning and development
- At least 1 year of experience in Program or Project Management, or a combination
- At least 1 year of consulting experience
- 3+ years of experience in learning and development
- 2+ years of experience in Program or Project Management
- 2+ years of experience of consulting experience
- Process or Project Management Certification
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