Area Service Manager

3 weeks ago


Long Island City, United States Trane Technologies Full time

About the Role:

We are seeking an experienced Area Service Manager to lead our service team in providing innovative climate solutions for buildings, homes, and transportation. As a key member of our team, you will be responsible for overseeing the installation of new equipment, implementation of services contracts, and lifetime connectivity with customers.

Key Responsibilities:

  • Provide leadership for all service activities, including support of sales, field service coordination, management of technicians, invoicing, and collections.
  • Oversee the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately balanced, and leverage resources across the district.
  • Effectively attract, coach, counsel, train, and develop all service employees, driving continuous improvement through company performance management processes and technical product training programs.
  • Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team.
  • Ensure environmental, health, and safety compliance within the service team, providing training to all employees to ensure a safe and productive work environment.

Requirements:

  • Bachelor's degree in engineering, engineering technology, business, or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
  • Minimum of four years' experience in an industrial sales business setting, with minimum of three years' experience in managing teams of people, processes, and budgets.
  • Knowledge of Salesforce preferred.
  • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations.

About Trane Technologies:

We are a world leader in creating comfortable, sustainable, and efficient environments. Our mission is to challenge what's possible for a sustainable world, and we're looking for talented individuals to join our team.


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