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Front End Operations Supervisor

2 months ago

Rochester, Minnesota, United States People's Food Co-op Full time

Become a vital part of our team as a Front End Operations Supervisor

  • Lead, mentor, and provide ongoing training to all front end personnel on a daily basis.
  • Oversee daily activities including break schedules, customer flow, and financial transactions.
  • Be available for all shifts including opening, closing, and mid shifts.
  • Collaborate with management to enhance and refine operational systems.
  • Address performance issues with respect and consistency.
  • Ensure the front end is well-stocked with necessary supplies.
  • Foster a unified team environment for both staff and customers.
  • Assist with pricing, ordering, and upkeep of sub-departments.
  • Maintain proficiency in front end equipment and operational systems.
  • Support the integrity of the pricing system.
  • Promote community initiatives and encourage membership sales.
  • Act as Manager on Duty (MOD) and carry out other assigned responsibilities.

Qualifications:

Skills and Competencies:

  • At least one (1) year of experience in customer service.
  • Experience with cash management.
  • Exceptional organizational skills and meticulous attention to detail.
  • Ability to lead, supervise, and inspire team members.
  • Strong verbal and written communication skills.
  • Ability to thrive in a collaborative work environment.
  • Physical capabilities.

Physical Capabilities:

  • Ability to operate office equipment consistently.
  • Ability to lift and carry up to 30 pounds regularly.
  • Ability to stand, walk, bend, stoop, and reach overhead.
  • Ability to communicate effectively with customers.
  • Manual dexterity with the ability to grasp items.
  • Visual acuity - close, distance, peripheral vision, and depth perception.