Patient Access Coordinator

3 days ago


Colorado Springs, Colorado, United States Children's Hospital Colorado Full time
Job Title: Patient Access Representative

At Children's Hospital Colorado, we're committed to providing exceptional care to every child who walks through our doors. As a Patient Access Representative, you'll play a vital role in ensuring that our patients receive the best possible experience from the moment they arrive.

Job Summary:

We're seeking a highly organized and customer-focused individual to join our team as a Patient Access Representative. In this role, you'll provide administrative support and high-level customer service to patients, families, internal team members, providers, and referring practices.

Key Responsibilities:
  • Provide admission, registration, scheduling, and check-in/check-out support for patients and families
  • Collect copays, perform basic telephone triage duties, and support insurance management functions
  • Obtain and document patient demographic information, and perform data entry functions in a medical records system
  • Conduct patient and family rounding to ensure comfort and satisfaction
  • Provide a high level of customer service support and assistance to patients, families, and internal team members
Requirements:
  • High School Diploma or equivalent
  • One year of administrative and customer service experience in an office or clinical setting
  • Ability to work in a fast-paced environment and provide excellent customer service
About Us:

Children's Hospital Colorado is a top-ranked hospital located in a top-ranked city. We're committed to providing exceptional care to every child who walks through our doors. Our team is dedicated to making a difference in the lives of our patients and families, and we're looking for like-minded individuals to join our team.



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