Customer Process Specialist
1 day ago
At Airgas, we are seeking a highly skilled Customer Process Specialist to join our team. As a key member of our operations team, you will play a critical role in providing exceptional customer service and support to our customers.
Key Responsibilities:- Provide timely and effective support to customers through various communication channels.
- Resolve customer complaints and issues in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless customer experience.
- Develop and implement process improvements to enhance customer satisfaction and efficiency.
- Maintain accurate records and reports to track customer interactions and process metrics.
- High school diploma or equivalent required.
- Minimum one year of experience in customer service or operations role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in Google Suite and Microsoft Office applications.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Process Specialist
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Customer Process Specialist
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