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Clinical Care Specialist

2 months ago

Houston, Texas, United States UTHealth Houston Full time
About UTHealth Houston:
UTHealth Houston stands as Texas' premier institution for healthcare education, innovation, and outstanding patient care. We pride ourselves on recognizing and rewarding our team for their exceptional service. Our comprehensive rewards package includes:
  • Competitive benefits and insurance options
  • 100% paid medical premiums for full-time employees
  • Generous time off policies, equating to approximately 37-38 days per year, including holidays and sick leave
  • A robust retirement and pension plan to secure your future
  • Employee wellness initiatives, including free financial and legal counseling
  • Complimentary mental health counseling services
  • Discounts on various services such as entertainment, car rentals, and mobile plans
  • Resources available for child and elder care

Position Overview:
As a vital member of a collaborative interdisciplinary team, you will provide comprehensive care to patients and families facing complex healthcare challenges. Your commitment will ensure that care is safe, effective, patient-centered, timely, efficient, and equitable.

Key Responsibilities:
1. Ensure quality patient care and customer satisfaction through efficient clinic operations, including optimal scheduling and resource management.
2. Conduct thorough assessments of patients and families, utilizing both subjective and evidence-based objective data.
3. Prioritize and document assessments, developing a nursing care plan using critical thinking and clinical judgment.
4. Implement the care plan within your scope of practice, overseeing the work of other nursing staff and delegating tasks appropriately.
5. Create and execute educational plans for patients to promote health maintenance and restoration.
6. Coordinate care and refer patients to appropriate agencies or healthcare professionals as needed.
7. Perform on-site and telephone triage, ensuring patients receive the right level of care in a timely manner.

Advocacy and Standards:
Act as a patient and healthcare advocate, maintaining a safe environment and promoting high-quality healthcare services. Adhere to professional nursing standards throughout your practice.

Qualifications:
A Bachelor's degree in nursing, an Associate's degree in nursing, or a diploma from an accredited nursing program is required.

Veteran Information:
Military occupations relevant to this position may include various healthcare-related roles.