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Front Desk Representative

2 months ago

Daytona Beach, Florida, United States Driftwood Hospitality Management Full time
Job Summary

Driftwood Hospitality Management is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.

Key Responsibilities
  • Greet and register guests, providing prompt and courteous service
  • Closing out guest accounts upon completion of stay and ensuring a seamless check-out process
  • Ensuring guest satisfaction and resolving any issues that may arise
  • Providing accurate information about hotel services and amenities
  • Handling cash, credit card transactions, and other forms of payment
Requirements
  • High school diploma or equivalent required
  • Prior hospitality experience preferred but not required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit card transactions
Benefits
  • 401(k) plan
  • Dental and vision insurance
  • Disability and life insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off

Driftwood Hospitality Management is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.