Business Operations Specialist

1 week ago

Golden, Colorado, United States Lerch Bates Full time
{"title": "Business Operations Specialist", "company": "Lerch Bates", "description": "Job Summary

Lerch Bates is seeking an experienced administrative support professional to join our team as a Business Operations Specialist. The Business Operations Specialist supports a variety of departments with various complex administrative tasks. We are looking for individuals who have strong attention to detail and an ability to prioritize multiple urgent tasks.

Key Responsibilities
  • Assist project teams with technical report development and delivery, including proofreading, formatting, and ordering of reports/records, as directed.
  • Update Customer Relationship Management (CRM) system, Salesforce, on a project basis to include data entry of client information, project team, and billing terms.
  • Prepare, manage, and track project contracts and insurance documents from initiation through execution, including researching necessary data and completing client-provided vendor applications.
  • Facilitate initial intake calls with prospective clients. Coordinate with insurance adjusters on new claim assignments.
  • Develop work instructions to document current processes and procedures. Update report templates for formatting and clarity.
  • Provide onboarding support to include departmental orientation, including maintenance of signature matrix, contract types, and template updates/revisions.
  • Create and maintain electronic and physical project files, file disclosures/records subpoenas, scan and upload documents to project folder.
  • Coordinate and book travel for team members, prepare & send travel itinerary emails.
  • Provide event planning support as needed. Maintain/Renew Professional memberships/certifications.
  • Act as customer service liaison for clients, facilitating and responding to requests in a timely and professional manner.
Requirements
  • High School Diploma or Equivalent. A Bachelor's Degree is preferred.
  • 3-5 years of supportive administrative experience.
  • A demonstrated ability to work in a timeline-driven setting with multiple contributors and projects.
  • Previous experience reading and writing technical documents.
  • Administrative experience in a small to mid-size in engineering, construction, architecture, or other professional industry preferred.
  • Experience reviewing contracts, proofreading engineering reports, and reviewing certificates of insurance preferred.
  • Experience with Salesforce preferred.
What We Offer
  • Competitive Compensation
  • Medical, Dental, and Vision Insurance
  • Employee Stock Ownership program
  • Generous PTO
  • Incentive compensation bonus
  • 401(k) with up to 6% employer match
  • FSA and HSA
  • Charitable paid time off
  • Birthday Bonus
  • Paid Parental Leave
  • Tuition Reimbursement
  • Learning and Development
Why Work with Lerch Bates?

Lerch Bates is 100% employee-owned. Our employee-owners bring a distinct "we own what we do" brand of technical consulting to every project and partnership. When you work with us, you join a company with an ownership mindset. Expect responsibility, service, and performance in everything we do.

", "lang_code": "en-US"}

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