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Community Health Advocate

1 month ago

Tucson, Arizona, United States Su Vida Services Inc Full time
Job Summary

We are seeking a highly motivated and compassionate Community Health Worker to join our team at Suvida Healthcare. As a Community Health Worker, you will play a vital role in providing comprehensive care coordination to our patients, working collaboratively with them, their families, and our multidisciplinary team to address their complex social needs.

Key Responsibilities
  • Provide comprehensive care coordination to an assigned patient caseload, working collaboratively with patients, family, caregivers, healthcare providers, and external partners to meet complex social needs.
  • Promote a collaborative process and communication between all health care team members, internal multidisciplinary teams, inclusive patients/clients, families, and caregivers to ensure the process of integrated care services are targeted, appropriate, and beneficial.
  • Intervene with patients and families regarding emotional, social, and financial consequences of illness and/or disability.
  • Conduct in-person visits to the patient's homes, as needed, per the Home Safety Measures Policy.
  • Access and mobilize family/community resources to meet social care needs.
  • Document all interventions in the patient medical record both timely and accurately, including all elements of clinic visits, in-home, telephonic engagement, or texting.
Requirements
  • 4-5 years of experience working in a healthcare setting or relevant experience.
  • Expertise connecting patients and ensuring closed-loop referral with community resources and governmental agencies that address complex social needs.
  • Experience managing the needs of Senior/Geriatric populations.
  • Ability to work independently, as well as, to develop collaborative relations with physicians, families, patients, interdisciplinary team members, and community agencies.
  • Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
  • Possess knowledge and expertise in completing benefit applications such as SNAP, LIS, PAP, and prescription assistance.
  • Effective oral and written communication skills.
  • Proficiency with EMRs, computers, mobile devices, medical devices, and Microsoft Office Suite.
  • Experience utilizing electronic medical records and social service referral management software.
  • Experience assessing and addressing the social determinants of health.
  • Excellent therapeutic communication with patients, families, and caregivers.
  • Able to articulate Suvida Healthcare's mission in relation to patient satisfaction and patient outcomes.
  • Compassionate, kind, and open-minded.
  • Teamwork experience.
  • Ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
  • Able to care for patients in-home, in-clinic, and remotely.
  • Bilingual/Bicultural (English and Spanish).
Education, Experience, Licensure, or Certification Requirements
  • Community Health Worker certification.
  • Bachelor's degree (preferred).