Front Desk Representative

3 weeks ago


Birmingham Alabama, United States Courtyard Birmingham Hoover Full time
Job Summary

As a Front Desk Agent at Courtyard Birmingham Hoover, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions
  • Maintaining accurate records and handling guest requests and complaints
  • Working effectively in a team environment to ensure seamless guest service
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is a plus
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of Microsoft Office and hotel operations
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Courtyard Birmingham Hoover is a modern hotel located within walking distance of the Riverchase Galleria and 15 miles from downtown Birmingham's attractions. Our hotel features a fitness center, outdoor pool, and flexible meeting spaces. We offer a range of amenities and services to make your stay comfortable and enjoyable.



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