IT Infrastructure Analyst

9 hours ago


Pittsburgh, Pennsylvania, United States Highmark Health Full time
Job Summary

This role is responsible for the physical delivery and ongoing support of products/services, applications, network systems, and overall solutions. The successful candidate will perform tasks including, but not limited to, systems software upgrades, workstation setups, and server configurations. They will maintain software and hardware inventories, provide operational support and analysis for the organization's information systems and peripheral equipment, such as servers, desktops, printers, and storage devices. Additionally, they will perform recovery procedures, scheduling, and backups, and monitor batch processes.

Key Responsibilities
  • Perform operational support of IT Infrastructure technology, including network, security, messaging, storage, voice, etc.
  • Perform analysis and resolve problems to restore normal IT Infrastructure operational levels.
  • Complete project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
  • Assure compliance to required standards, procedures, guidelines, and processes.
Requirements
  • High School Diploma or equivalent required.
  • 1-3 years of experience in Information Technology.
Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.



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