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File Management Specialist

2 months ago

Dallas, Texas, United States SERVPRO of DuncanvilleDeSoto Full time
We're Hiring a Job File Coordinator

Are you dedicated to providing support during difficult situations? This role as a Job File Coordinator within our SERVPRO Franchise could be an excellent match for you. In this position, you will play a crucial role in assisting with the recovery of properties impacted by fire and water incidents.

If you have a knack for effective communication, strong analytical skills, and excel in managing multiple tasks, we encourage you to consider this opportunity. The ideal candidate is proactive, possesses experience in relevant fields, and demonstrates excellent interpersonal skills. If you are someone who consistently strives to exceed expectations and deliver outstanding service, you may be the perfect fit for our team.

Working with our SERVPRO Franchise offers not only competitive compensation but also valuable opportunities for personal and professional growth.

Key Responsibilities
  • Provide exceptional customer service
  • Communicate effectively with clients regarding their claims
  • Ensure meticulous and accurate data entry
  • Follow through on tasks until completion
  • Perform general administrative tasks
  • Support other departments as needed
Qualifications
  • At least 1 year of experience in an administrative or office role
  • Experience in customer service, quality assurance, or scheduling is advantageous
  • Background in a service-oriented environment is beneficial
  • Outstanding written and verbal communication skills with a professional approach
  • Strong organizational abilities and keen attention to detail
  • Self-driven, goal-oriented, and skilled at multitasking
  • Proficient in Microsoft Office applications (Outlook, Word, Excel)
  • Able to adapt to new software platforms
  • High school diploma or GED is preferred
  • Must be able to pass a background check in accordance with legal requirements