Mid-Large Account Representative

3 weeks ago


Concord, New Hampshire, United States Tyndale Company, Inc Full time
Role Summary

Tyndale Company, Inc. is seeking a highly skilled National Account Professional - Client Success to join our team. This role involves cultivating trusted relationships with new and existing customers, managing customer onboarding processes, and driving participation in customer meetings.

Salary Range: $80,000 - $110,000 per year (based on location and experience)

About the Role

The successful candidate will be responsible for facilitating the successful implementation of flame-resistant uniform service programs and enhancements through internal team alignment, presentation development, and delivery. They will also cross-functional collaborate with Marketing, Operations, Information Technology, Supply Chain, and Executive Management.

This is a hybrid/remote role, requiring 1 day onsite and 4 days remote work from San Ramon/Walnut Creek, CA. The ideal candidate must reside within a commutable distance from the onsite location.

Responsibilities
  • Main-point-of-contact managing and growing mid/large strategic national accounts
  • Facilitate the successful implementation of flame-resistant uniform service programs and enhancements
  • Cross-functional collaboration with Marketing, Operations, Information Technology, Supply Chain, and Executive Management
  • Act as a system expert with full understanding of complex custom programs
  • Develop, analyze, and validate data presented to clients
  • Attend customer meetings for KPI review, onboarding of new clients, and ongoing collaboration
Requirements
  • Associates degree or equivalent related experience: two years of account management, project management, or Tyndale Client Services or Business Development experience required
  • Proficient in Salesforce or related CRM, Excel and Microsoft Office strongly preferred
  • Ability to travel as needed, both nationally and regionally via air and/or car; expected travel up to 35%
What We Offer
  • Proven track record of company growth with an award-winning family-friendly culture
  • Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; 9 Paid Holidays, Company Paid STD/LTD, and Company-wide Bonus Plan
  • Paid Parental Leave; Generous paid time off package; Tuition and professional development assistance
  • Complete Wellness program including healthy lifestyles reimbursement program and corporate discount on health-tracking devices


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