Medical Director of Operations

4 days ago


Norfolk, Virginia, United States Concentra Full time
Overview

Concentra is a leading healthcare organization dedicated to improving the health of America's workforce. We are seeking an exceptional Medical Director of Operations to join our team and contribute to our mission.

About the Role

We are looking for a highly skilled and experienced physician to lead our clinical operations in Southern and Coastal Virginia. As the Medical Director of Operations, you will be responsible for building clinical teams, driving key business metrics, and ensuring superb patient care and satisfaction. You will work closely with our regional leaders and stakeholders to achieve clinical and business outcomes.

Key Responsibilities
  1. Ensure quality and patient safety through the execution of clinical models across markets and service lines.
  2. Manage key clinical and financial metrics, including PI's, CMP, case length, days to first recheck, Specialist Referral Rate, and other disability management and referral pattern metrics delivered by Clinical Analytics.
  3. Monitor and coach clinical outcomes and intervene in outlier cases.
  4. Maintain clinical proficiencies in patient care and EMR/PM systems to support coaching and filling in as needed.
  5. Participate in appropriate risk management activities.
  6. Drive patient and client experience/satisfaction metrics such as TAT, NPS, NPER, ENPS.
Requirements
  • Board Certified in your respective ABMS or AOA recognized specialty (Occupational Medicine, Preventive Medicine, Aerospace Medicine, Emergency Medicine, Family Medicine, or Internal Medicine).
  • Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties.
  • Unrestricted DEA license for state of jurisdiction.
  • Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution.
  • Minimum five years directly applicable experience, including relevant clinical and supervisory experience for clinical scope.
Salary

The estimated salary for this role is $200,000 - 250,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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