Valet Parking Attendant
6 days ago
Job Summary
The Valet Parking Attendant is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. The Valet Parking Attendant is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure.
Key Responsibilities
- Maintains pleasant, friendly and professional demeanor with all customers, co-workers, and clients
- Acknowledges and greets customers within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Posts up in designated areas when not completing tasks
- Runs at top speed to park and retrieve vehicles and drives slowly and cautiously
- Assists guests with bell services and luggage storage as needed (when applicable)
- Opens all vehicle and property doors for guests
- Assists customers with directions, taxis, reservations and other inquiries
- Provides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Transport guests to appropriate places that are approved by the location (when applicable)
- Explains parking rates and retrieval procedures to guests upon arrival
Requirements
- High school diploma or general education degree (GED); OR one (1) month related experience and/or training; OR equivalent combination of education and experience
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
- Must have and maintain a valid driver's license and clean driving record
- For insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screen
- Must complete the Wheelchair Safety Training course provided by Towne Park
- If providing shuttle services, may be subject to additional requirements
Working Conditions
The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.
Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances
Working flexible schedules and extended hours are sometimes required.
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