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DSNP Technical Program Manager

2 months ago

Merced, California, United States NTT DATA Full time
About the Role

We are seeking a seasoned Technical Program Manager to oversee the integration and change management for multiple new Medicare/DSNP solutions. The successful candidate will be responsible for ensuring the successful launch of new DSNP line of business.

Key Responsibilities
  • Provide project and program oversight for the implementation, deployment, and adoption of new technology that supports new Medicare/DSNP line of business.
  • Engage with vendor-provided solutions and their implementation teams to bridge open questions, resolve key decisions, ensure quality delivery, meet dates, manage change requests and associated project cost management.
  • Develop end-to-end program implementation plan and manage key deliverables through the project duration.
  • Focus on integration and interface management to ensure new solutions successfully integrate with existing ITS systems.
  • Understand business models and technical architecture strategy and work to align implementations with the future state Medicare/DSNP plan.
  • Collaborate with implementation partners, ITS development and QA teams, business leaders and end-user to meet the operational, compliance, and quality goals of the end-to-end implementation plan.
  • Adhere to best practices for the security and compliance of Medicare/DSNP data across all IT systems.
  • Foster an environment of continuous improvement and innovation to ensure successful launch of new DSNP line of business.
Requirements
  • Minimum of 5 years of experience in IT system implementation and project management, with a focus on healthcare and Medicaid and Medicare systems.
  • Bachelor's degree or equivalent experience
  • 5 years' experience working on both agile and waterfall project management methodologies across multiple projects to support a single program.
  • 5 years' experience with both cloud-based solutions and large-scale systems.
  • 2 years' of Medicaid/Medicare/DSNP regulations and the healthcare industry's technology needs.
Preferred Qualifications
  • DSNP system experience in California preferred.
  • Vendor management experience preferred.
  • Direct experience with IT project audits, independent verification and validation (IV&V), and project governance preferred.
  • Project management certification preferred (PMO, Agile, or other).
  • Experience with Project Management Information Systems and IT tracking (e.g., Wrike, Azure DevOps, PlanView).
  • Experience with business and technical solutions in Medicaid and/or Medicare systems, claims, enrollment, provider payments, healthcare analytics, EHR systems, and data management.
  • Knowledge of IT security best practices and healthcare compliance regulations.