Customer Business Manager
1 week ago
We are seeking a highly skilled Customer Business Manager to join our team at Ageatia Global Solutions. As a key member of our operations team, you will be responsible for managing construction activities, reviewing drawings and specifications, and providing technical and management direction to maintenance management service contractors.
Key Responsibilities:
- Manage contract compliance requirements
- Oversee performance reviews for all on-site FM Team members and primary sub-contractors
- Lead customer meetings and promote a Facility Management Team culture oriented to Customer Satisfaction and Continuous Improvement
- Monitor results from annual and monthly Customer Satisfaction surveys and implement corrective action as required
Requirements:
- Bachelor degree in Electrical or Mechanical Engineering or 10 years equivalent experience in a Facility Management discipline
- Experience with directing, planning, developing and implementing strategic and operational plans
- Experience in management of multi-disciplinary teams and working groups
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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