Building Maintenance Associate

1 week ago


Chicago, Illinois, United States Waterton Full time

Position Title: Maintenance Support Specialist

Job Category: Service - Other

Overview:

At Waterton, we are dedicated to providing an exceptional experience for our residents, which is made possible by our dedicated team members. We believe in performance that not only meets but exceeds expectations, and we are committed to excellence in service for our Investors, Guests, and Residents.

Role Summary:

We are seeking a skilled Maintenance Support Specialist to join our dynamic team. This role is essential in maintaining the overall condition of our community and its equipment, adhering to company standards and guidelines. The Maintenance Support Specialist will perform a variety of tasks including preventative maintenance, janitorial services, landscaping, and addressing service requests.

Key Responsibilities:

  • Service Requests: Ensure that all service requests are completed with professionalism and accuracy within a specified timeframe. This may involve coordinating with external vendors when necessary.
  • Preventive Maintenance: Regularly update and execute the preventive maintenance schedule, documenting all activities and informing management of any outstanding tasks.
  • Property Inspections: Conduct routine inspections of the property to ensure compliance with established standards for cleanliness, safety, and overall appearance.
  • Resident Engagement: As a primary point of contact for residents, foster positive relationships through effective communication and professional interactions.
  • Occupancy Preparation: Collaborate with the team to ensure apartments are ready for new occupants, overseeing all aspects of the make-ready process.
  • Safety Commitment: Maintain all life safety equipment and ensure a safe, clean, and organized work environment.

Ideal Candidate Profile:

The ideal candidate will possess:

  • A minimum of two years of experience in plumbing, electrical, mechanical, drywall repairs, carpentry, or pool/spa maintenance.
  • A High School Diploma or equivalent, along with necessary certifications such as EPA-CFC and EPA-LBP (for properties built before 1978).
  • Strong communication skills and the ability to build rapport with residents and team members.
  • A proactive approach to problem-solving and a commitment to delivering outstanding customer service.

Recognition and Rewards:

At Waterton, we value our associates and offer a comprehensive benefits package that includes:

  • Competitive compensation and participation in incentive programs.
  • A full suite of benefits including Medical, Dental, 401K, Life, and Disability insurance.
  • Generous Paid Time Off and holiday schedules.
  • Opportunities for professional development and tuition reimbursement.
  • Employee discounts and wellness initiatives.

Waterton is committed to fostering a diverse and inclusive workplace. We encourage all qualified candidates to apply.



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