Customer Service Representative

2 weeks ago


Londonderry, New Hampshire, United States FYZICAL Therapy and Balance Centers Full time
Job Summary

FYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Client Care Specialist to join our team in Londonderry, NH. As a key member of our daily operations, you will be responsible for providing exceptional patient care and support to our clients.

Key Responsibilities
  • Manage patient scheduling and appointments, ensuring seamless communication with patients and physicians.
  • Collect and track patient data, referrals, and insurance information.
  • Act as a liaison between patients and physicians, disseminating information and coordinating care.
  • Process payments, verify insurance, and maintain accurate records.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues promptly.
Requirements
  • High school diploma or equivalent.
  • Valid driver's license and reliable transportation.
  • Excellent communication and multitasking skills, with a positive attitude and strong work ethic.
  • Ability to maintain confidentiality and handle sensitive patient information.
About FYZICAL Therapy and Balance Centers

We are a leading physical therapy company committed to providing innovative, individualized care to our patients. Our team is dedicated to creating a supportive and collaborative environment, where our clients can thrive.



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