Retail Sales Specialist

1 week ago


Garner, North Carolina, United States Hand and Stone Full time

Benefits:
Performance-based bonuses Competitive salary Employee discounts Opportunities for career growth Training and development

Job Overview:

We are seeking a dedicated full-time Sales Associate with outstanding customer service abilities, a willingness to learn, and a knack for sales.

Hand & Stone Massage and Facial Spa is a well-established franchise known for its exceptional massage, facial, and hair removal services.

With a strong presence across North America, Hand & Stone is a leader in the membership-driven spa services sector.

As a Spa Associate, you play a vital role in ensuring our clients enjoy an exceptional experience at our spa. Are you often described as an enthusiastic friend? Are you a driven individual motivated by success? We will provide you with all the necessary training in the spa industry; all we need from you is your excellent customer service skills. We understand the importance of a flexible schedule and offer various shifts to accommodate your lifestyle, all within a friendly and stable work environment.

If you are interested in full-time work, that's fantastic If part-time is more suitable for you, we can work together to find the right fit.

Key Responsibilities:
  • Serve as the welcoming face of the spa
  • Achieve membership sales targets
  • Greet clients warmly
  • Gain in-depth knowledge of our service offerings (training provided)
  • Deliver exceptional customer service to members and guests, fostering lasting relationships
  • Effectively communicate promotions and service options
  • Maintain cleanliness and organization of the spa
  • Exhibit a positive and energetic demeanor
  • Handle phone inquiries, schedule appointments, and manage documentation
  • Multitask and perform additional duties as assigned
What We Offer:
  • Competitive compensation, including hourly wages plus commissions
  • Career advancement opportunities within the location or to other positions
  • Ongoing training and development
  • A positive and professional work environment
  • Employee discounts on products, services, and gift cards
Qualifications:
  • Customer service-oriented
  • Eager to learn and grow
  • Motivated to achieve sales goals
  • Able to build strong relationships
  • Strong work ethic

Compensation: $14.00 per hour. At Hand & Stone, opportunities abound.

With over 500 locations across the U.S., we have openings for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at various career stages.

We focus on creating experiences that exceed our guests' expectations. We believe that happy employees lead to happy clients. Become part of our team and experience it for yourself.


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