Customer Service Specialist
6 days ago
**Job Summary:**
Express is seeking a Customer Service Specialist - Sales Floor to join our team. As a Customer Service Specialist - Sales Floor, you will be responsible for providing an excellent customer experience by assisting customers with their purchases, answering questions, and resolving any issues that may arise.
**Key Responsibilities:**
- Provide a great in-store shopping experience for customers.
- Assist with additional tasks, including stocking, cleaning, and folding merchandise.
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues.
**Benefits:**
- A competitive salary range of $12-$15 per hour, depending on location and experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Tuition reimbursement and professional development opportunities.
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