Senior Development Director

4 weeks ago

Palm Beach, Florida, United States American Cancer Society Full time
Lead Revenue Growth and Engagement

At the American Cancer Society, we're dedicated to a world without cancer. Our employees and 1.5 million volunteers are driving progress every day. We actively seek candidates from diverse backgrounds, including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

Key Responsibilities
  • Drive a revenue portfolio of $350,000+ through priority relationships, account management, fundraising activities, and events.
  • Manage volunteer and customer retention, recognition, and pipeline development, with a focus on high-impact relationships and key volunteer leadership roles.
  • Develop and lead relationships with target partners, organizations, corporations, and individuals.
  • Collaborate with development team members, Marketing, Cancer Control, and ACS CAN staff to maximize success and expand engagement of constituents.
  • Engage, recruit, steward, train, and manage relationships with volunteers and customers to execute fundraising plans and achieve revenue goals.
  • Implement best practices for revenue growth, adjusting to customer experience survey results and feedback, and drive creativity and innovation for new revenue opportunities.
  • Monitor financial expenditures and progress to budget, taking measures to meet top and bottom-line goals and ensure a high return on investment.
  • Engage the community to create relevant, best-in-class experiences for priority constituents, including participants, teams, sponsors, cancer survivors, and caregivers.
  • Ensure compliance with ACS policies, including employment, risk management, event and cash handling, data management, and financial controls.
  • Model and foster behavior that establishes a culture that values the staff/volunteer partnership and is consistent with the cultural beliefs and values of the Society.
Requirements
  • BS/BA or equivalent experience, plus a preferred 3 years of successful experience in fundraising, corporate engagement, and relationship development.
Preferred Skills
  • Excellent written and verbal communication, presentation, and interpersonal skills.
  • Ability to recruit, train, and motivate community-based volunteers.
  • Demonstrated ability in handling multiple priorities, project management, and meeting deadlines.
  • Proven relationship building, persuasion, and influence skills.
  • Strong customer service orientation, with extensive experience in effectively addressing and resolving issues.
  • Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals.
  • Outcome-driven, with strong project management ability.
  • Able to work through others to accomplish goals, with a strong market, community, and constituent perspective.
  • Remains composed under stress, handles responses to criticism tactfully, and delivers on organizational commitments.
  • Broad knowledge of the overall structure, programs, and services of the American Cancer Society, including policies and procedures.
  • Proficient in computer-based information systems.
Special Mental or Physical Demands
  • Must have access to a car or be able to transport materials to and from meetings and special events/programs.
  • Must be able to staff evening and weekend meetings, events, and programs.
  • Must be able to lift 30 lbs and perform set up/take down of event equipment.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy, medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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