DRT3 - CODS - Dispatch Supervisor-CODS
3 days ago
At Covenant Delivery Services, we are seeking a highly skilled Dispatch Supervisor to lead our daily dispatch operations. This role is responsible for ensuring timely and accurate delivery of packages, while maintaining high customer satisfaction and operational efficiency.
Key Responsibilities:- Team Management: Supervise a team of Delivery Associates to ensure they are equipped to handle daily dispatch operations.
- Operational Oversight: Monitor dispatch processes, adjust workflows as needed, and resolve operational issues to maintain efficiency.
- Customer Focus: Ensure high customer satisfaction by addressing any delivery concerns and maintaining open communication.
- Compliance and Safety: Adhere to company policies and safety regulations, conduct regular audits, and address any hazards to ensure a safe working environment.
- Reporting: Prepare reports and analyze data to update management on performance and identify areas for improvement.
- Experience: Supervisory experience in logistics or transportation is preferred.
- Skills: Leadership, organizational, and communication skills; proficiency in dispatch software.
This role requires flexible hours, including evenings and weekends, and the ability to handle lifting and standing. If you are a motivated and organized individual with a passion for logistics, we encourage you to apply for this exciting opportunity.
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Dispatch Operations Manager
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