Road Supervisor

3 weeks ago


Raleigh, North Carolina, United States Transdev Full time
About Transdev

Transdev is a leading provider of transportation services in the United States, operating in 19 countries and employing over 32,000 people. We offer a range of services, including bus and rail operations, maintenance, and mobility solutions.

Job Purpose

We are seeking a qualified Road Supervisor to join our team. The successful candidate will be responsible for ensuring the safe and efficient operation of our transportation services, including monitoring driver performance, conducting safety inspections, and providing training and coaching to drivers.

Responsibilities
  • Monitor driver performance and conduct safety inspections to ensure compliance with company policies and regulations.
  • Provide training and coaching to drivers to improve their skills and knowledge.
  • Conduct on-the-spot coaching and evaluations to assist drivers in overcoming operational challenges.
  • Assess and report safety conditions of all aspects of service, including road conditions, wires, and tree damage.
  • Communicate with the riding public to answer questions and provide customer service.
  • Process passenger complaints and initiate corrective actions to improve customer relations and services.
  • Investigate causes of accidents, interview drivers to determine responsibility, and take actions on findings.
  • Work with dispatch to assist with efficient operations, timeliness, and vehicle swaps.
  • Participate in campaign trainings and safety programs.
  • Provide daily, weekly, and monthly reports.
Qualifications
  • High school diploma or equivalent required.
  • At least 21 years old and a good driving record for the past 5 years.
  • Ability to pass a criminal background check, DOT physical, and drug screen.
  • Must possess a Class B CDL license with Passenger endorsement and no airbrakes restriction.
  • Self-motivated and able to perform without constant supervision.
  • Strong commitment to safety and knowledge of operator and shop safety standards.
  • Well-organized and able to prioritize effectively and manage multiple tasks.
  • Excellent communication and writing skills.
  • Ability to work flexible hours or shifts.
  • Ability to work on a diverse team.

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