Customer Experience Agent

3 days ago


Monaca, Pennsylvania, United States Suburban Extended Stay Full time

Job Description

We are seeking a skilled Hotel Guest Services Coordinator to join our team at Days Inn Pittsburgh. In this role, you will be responsible for providing top-notch customer service and ensuring that every guest has an unforgettable experience.

Main Responsibilities:

  • Provide exceptional customer service to guests, addressing their needs and resolving any issues promptly
  • Process guest arrivals and departures, managing room assignments and key distributions
  • Maintain accurate records of guest accounts, including billing and payment information
  • Collaborate with other departments to ensure seamless guest experiences

Compensation Package: An estimated hourly rate of $12 - $13, commensurate with experience.

About Our Team

Days Inn Pittsburgh is committed to fostering a positive and supportive work environment. If you are passionate about delivering exceptional customer experiences, we encourage you to apply for this rewarding opportunity.



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