Retail Sales Representative

4 weeks ago


Bernalillo, New Mexico, United States T-Mobile (MobileOne, LLC) Full time
Job Summary

T-Mobile is seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales expertise to our customers.

Key Responsibilities
  • Assist and sell T-Mobile products and services to customers, while providing an exemplary customer experience and building loyalty.
  • Approach customers with confidence and assess their needs and concerns by building a genuine relationship with them.
  • Build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.
  • Assess and recommend the right plan for customers, while taking a hands-on approach to assure success through the customer on-boarding process.
  • Knowledgeable in finding the right-fit for customers' correct phone, mobile technology, and rate plan package.
  • Approach service and sales needs with composure, integrity, and compassion.
  • Becomes skilled through training and development to become an operational, customer service, and sales expert.
  • Meet and exceed monthly revenue and profit targets.
  • Research and memorize T-Mobile's products and services lineup.
  • Utilize excellent training to become a Mobile Expert.
  • Support your team, keep the store looking its best, and make sure your knowledge of T-Mobile technology is up to date.
  • Consistently act in the best interest of the company.
Benefits
  • Competitive hourly wage: $37.29 per hour.
  • Comprehensive benefits package, including 401(k) retirement savings and no-cost mental health program.
  • Discounted T-Mobile cellular service.


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