Barista/Cashier
1 week ago
Bernalillo, New Mexico, United States
Santa Ana Star Casino Hotel
Full time
Job SummaryThe Barista is responsible for providing exceptional customer service, preparing coffee and tea beverages, and processing transactions in a fast-paced environment.
Key Responsibilities:- Prepare and serve coffee and tea beverages to guests.
- Retail sales of cigarettes, tobacco products, food, alcohol, and gift items.
- Follow cash handling and exchange procedures for accuracy and thoroughness.
- Conduct accurate sales and transactions.
- Maintain a clean and organized workspace.
- Assist with stocking product and completing inventory related duties.
- Provide excellent customer service to all guests.
- Adhere to food safety procedures.
- Anticipate guest needs and offer knowledgeable suggestions about products and specials.
- High school diploma or GED.
- Retail experience preferred.
- Must be available to work various shifts, including days, evenings, weekends, and holidays.
- POS experience preferred.
- Must be able to complete Nestle (Starbucks) Training Modules.
- Must be able to obtain New Mexico liquor server license & Food Handlers Certificate.
- Strong verbal and written communication skills.
- Proven ability to handle conflict situations.
- Detail-oriented and organized with the ability to multi-task.
- Ability to understand procedures and gaming regulations and adhere to them.
- Ability to read, analyze, and interpret basic instructions furnished in written, oral, or diagram form.
The work environment is indoors in a climate-controlled non-smoking environment.