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Hotel Sales Coordinator

2 months ago

Tampa, Florida, United States Schulte Companies Full time

About the Role

We are seeking a highly skilled and experienced Hotel Sales and Catering Coordinator to join our team at Schulte Companies. As a key member of our sales team, you will be responsible for coordinating and executing sales and catering events at our hotel, ensuring exceptional customer service and driving revenue growth.

Key Responsibilities

  • Sales and Catering Coordination
    • Coordinate sales and catering events, including meetings, conventions, and other events, to ensure seamless execution and exceptional customer experience.
    • Work closely with clients to understand their needs and preferences, and provide personalized service to meet their expectations.
  • Event Planning and Execution
    • Plan and execute events, including banquet and catering services, audio-visual equipment, and event space configuration.
    • Meet with clients to discuss event details and ensure that all aspects of the event are met.
  • Customer Service and Communication
    • Provide exceptional customer service to clients, responding promptly to their inquiries and concerns.
    • Communicate effectively with clients, sales managers, and other stakeholders to ensure seamless execution of events.
  • Revenue Growth and Analysis
    • Work with sales managers to analyze sales data and identify opportunities for revenue growth.
    • Develop and implement strategies to drive revenue growth and increase sales.
  • Collaboration and Teamwork
    • Collaborate with other departments, including sales, marketing, and operations, to ensure seamless execution of events and drive revenue growth.
    • Work closely with sales managers to ensure understanding of sales strategy and effective implementation of strategies for each segment.
  • Education and Experience
    • Minimum of 3 years of experience in progressive hotel sales with leadership responsibilities.
    • High school education required, post-high school education preferred.
  • Knowledge, Skills, and Abilities
    • Strong analytical skills relative to impact on hotel revenues.
    • Ability to communicate effectively verbally and in writing.
    • Strong understanding of revenue management principles.
    • Ability to use reservation and revenue management systems to develop pricing and sales recommendations.