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Event Service Specialist
2 months ago
Position Overview: An Event Service Specialist is tasked with delivering outstanding service during various events, including banquets and catering occasions. This role is crucial in ensuring that guests enjoy a memorable experience through attentive food and beverage service, table setup, and maintaining exceptional service standards throughout the event.
Key Duties:
- Event Setup: Assist in the arrangement of event spaces, including the setup of tables, chairs, linens, and other essential items in accordance with event requirements.
- Service Quality: Deliver professional, prompt, and courteous service to guests during events, ensuring that food and beverages are served accurately and with care.
- Table Management: Efficiently clear tables, reset them for subsequent courses, and maintain cleanliness and organization throughout the event.
- Effective Communication: Work closely with event coordinators and kitchen personnel to ensure timely and accurate order delivery.
- Guest Engagement: Interact with guests, addressing their requests and concerns to foster a positive dining atmosphere.
- Compliance with Standards: Adhere to established service protocols and safety regulations, including food handling and alcohol service guidelines.
- Post-Event Cleanup: Assist in dismantling event setups, ensuring that all items are stored appropriately and the venue is left tidy.
- Collaborative Teamwork: Partner with fellow event staff to ensure a seamless and efficient service experience.
Qualifications:
- Previous experience in a similar capacity is advantageous, though on-the-job training may be provided.
- Strong interpersonal and communication abilities.
- Capability to thrive in a fast-paced event environment.
- A commitment to customer service excellence and a professional demeanor.
- Physical endurance to stand for extended periods and manage serving tasks.
Physical Demands:
- Ability to remain on foot for long durations.
- Regular lifting and transporting of serving trays and dishes.
- Mobility to walk, bend, and reach to serve guests and maintain table arrangements.