Service Operations Manager

3 weeks ago


San Antonio, Texas, United States Altec Industries, Inc. Full time
Service Manager Job Description

Altec Industries, Inc. is seeking a highly skilled Service Manager to lead our Service Group. As a key member of our team, you will be responsible for fostering a positive team culture, leading a team of service professionals, and ensuring the successful delivery of services to our customers.

Key Responsibilities:
  • Lead a team of service professionals to achieve customer goals and objectives
  • Develop and implement service strategies to improve customer satisfaction and loyalty
  • Manage service operations, including planning, organizing, and budgeting
  • Ensure compliance with company policies and procedures
  • Travel up to 50% locally and non-locally to support service operations
Requirements:
  • Bachelor's Degree and three years of experience in a supervisory position with Altec required
  • OR HS / GED is required with one of the below:
  • Six years of supervisory experience at another manufacturing or service operation facility (other than Altec) required
  • OR five years of service experience and minimum of two years as an Altec Group Leader experience required
  • OR six years of experience in Altec manufacturing or service and at least 6 months' supervisory experience required
Altec Values:
  • Customer First
  • Enjoyment of Work
  • Family
  • Financial Stability
  • Integrity
  • People are our Greatest Strength
  • Quality
  • Spiritual Development
  • Teamwork

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law.



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