Marine Service Associate

4 weeks ago


Mayville, New York, United States Snug Harbor Marine Full time
Job Description

We are seeking a highly skilled and motivated Service and Parts Associate to join our team at Snug Harbor Marina. As a key member of our service and parts departments, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our day-to-day activities.

Responsibilities:
  • Respond to customer requests for service, warranty, and marine-related issues in a timely and professional manner.
  • Manage work orders, parts inventory, and ordering processes to ensure efficient and effective service delivery.
  • Assist with customer requests for dock rental, winter storage, and service, providing exceptional customer service and ensuring seamless communication.
  • Process and monitor manufacturer warranty claims, service bulletins, and recall directives to ensure compliance and customer satisfaction.
Requirements:
  • Knowledge of Windows-based computers and software, including Microsoft Office (Word, Excel, Outlook).
  • Ability to operate general office equipment and multitask effectively.
  • Prioritization and adaptability skills to manage multiple assignments simultaneously.
  • Boat and marine environment knowledge is highly desirable.
  • Experience in automotive or marine service department operations is an asset.

We offer a competitive hourly rate of $18 to $25 per hour, depending on experience. If you are a motivated and customer-focused individual with a passion for the marine industry, we encourage you to apply for this exciting opportunity.



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