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Front Office Supervisor

2 months ago


Hilo, Hawaii, United States Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Full time

The Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is seeking a skilled Front Office Supervisor to join our team. As a key member of our front desk staff, you will play a vital role in ensuring exceptional guest experiences and delivering outstanding customer service. Your responsibilities will include supervising the front desk team, responding to guest requests, and resolving any issues that may arise. You will also be responsible for filling in at the front desk during busy periods and performing other duties as assigned by management. To succeed in this role, you must be able to work effectively in a fast-paced environment, think critically, and communicate clearly with guests and colleagues. If you have prior experience in a front desk position or lead/supervisor role, we encourage you to apply. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you.