Community Health Worker/Promotore II Position

4 weeks ago

Riverside, California, United States County of Riverside Full time
About the Position

Riverside University Health System - Public Health is currently recruiting for a Community Health Worker/Promotore II position. This role will serve as a vital link between the public and health services within the County of Riverside to promote health among individuals, families, and groups.

Job Summary

Under general supervision, the Community Health Worker/Promotore II will work as part of a designated interdisciplinary team to ensure high-quality and continuous care is accessible to all program participants. The incumbent will perform a wide range of duties associated with community-based, high-touch, person-centered services, provided primarily through in-person interactions.

Key Responsibilities
  • Build rapport with clients and gather, share, and assess accurate information to identify efficient and effective opportunities for intervention.
  • Provide health education, instruction, and information in a manner that clients can easily understand and address barriers to physical and mental health services.
  • Assist clients in navigating the healthcare system and public health programs by phone and in person to help clients successfully participate in their medical and/or behavioral care.
  • Engage with community members to raise awareness about violence prevention strategies.
  • Build trusting relationships with individuals and families affected by asthma, offering guidance, emotional support, and practical assistance.
  • Connect program participants to community resources necessary to achieve healthy outcomes; address healthcare barriers and identify and address health-related social needs; make closed-loop referrals to local human service systems to support clients address their needs.
  • Provide care management services for clients at highest risk of poor health outcomes by helping them access clinical and community services necessary to implement the client's care plan.
  • Provide transitional care services (TCS) for clients transferring from one setting or level of care to another and maintain close contact with clients and caretakers both in-person and on the phone.
  • Support clients' engagement with their primary care physician (PCP); identify and connect clients to services that address Social Determinates of Health (SDOH) needs; promote wellness and prevention, help members manage their chronic diseases, and support efforts to improve maternal and child health.
  • Participate in all team collaborations and continuous quality improvement initiatives and projects.
  • Ensure documentation in electronic health records (and other tracking and monitoring systems) are accurate, useful and in compliance with regulatory requirements and accreditation standards.
Requirements

Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education or attainment of a satisfactory score on a G.E.D. examination. One year of experience as a Community Health Worker/Promotore I or equivalent non-County classification. OR Two years of lived experience, that is equivalent to that of a Community Health Worker/Promotore I working with diverse populations in the community.

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