Restaurant Operations Manager
4 weeks ago
We are seeking a skilled and motivated Assistant Manager to join our team at Another Broken Egg Cafe. As a key member of our management team, you will assist the General Manager in overseeing the daily operations of our cafe, ensuring exceptional customer service and a seamless dining experience.
Key Responsibilities:
- Assist the General Manager in managing and overseeing the daily operations of the cafe.
- Hire and train restaurant staff, ensuring they meet our high standards of customer service and food quality.
- Organize and oversee staff schedules, ensuring adequate coverage and minimizing labor costs.
- Conduct timely and constructive performance evaluations, providing feedback and coaching to staff members.
- Handle discipline and termination of employees in accordance with cafe policy.
- Ensure customer satisfaction with all aspects of the cafe and dining experience, resolving issues in a diplomatic and courteous manner.
- Ensure compliance with health, safety, food handling, and hygiene standards, maintaining a clean and safe environment for customers and staff.
- Manage inventory and purchases food and supplies when necessary, maintaining accurate records and minimizing waste.
- Prepare and submit operations reports and other documentation requested by the General Manager.
Requirements:
- High school diploma or equivalent required.
- 2 years of previous restaurant experience required; management experience preferred.
- Successful completion of corporate training program required.
- Strong supervisory and leadership skills, with excellent interpersonal and communication skills.
- Excellent time management and organizational skills, with attention to detail and ability to multitask.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.
What We Offer:
- Competitive pay with bonus eligibility up to 7.5% of base salary.
- Excellent training and development plans, with opportunities for growth and advancement.
- Medical and elective benefits offered, with a focus on employee well-being.
- A work culture based on generosity, integrity, service, growth, and results, with a focus on teamwork and collaboration.
About Another Broken Egg Cafe:
We are a daytime-only cafe specializing in breakfast and brunch, with a focus on providing exceptional customer service and a unique dining experience. We are committed to creating a positive and supportive work environment, with opportunities for growth and development for our team members.
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