Restaurant Operations Manager

1 day ago


Lakeland, Florida, United States Chick-fil-A Full time
About the Role

A Team Leader at Chick-fil-A is a key player in ensuring the smooth operation of our restaurants. They embody our core values, lead by example, and have a passion for serving others. This role requires strong character, initiative, and a sense of urgency to drive results.

Key Responsibilities
  • Support senior leadership in executing daily operations and maintaining Operational Excellence
  • Coach and develop team members to achieve their full potential
  • Lead by example and set the tone for a positive, people-focused work environment
  • Participate in day-to-day activities, including training new hires and maintaining cleanliness
  • Communicate effectively with team members and customers to deliver exceptional service
Qualifications and Requirements
  • Strong people skills and a desire to serve others
  • Excellent communication skills, both written and spoken
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong commitment to superior customer service and team member development
  • Reliable transportation and ability to work a variety of shifts, including weekends and holidays
About Chick-fil-A

Most Chick-fil-A restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is an opportunity for teamwork and leadership development in a positive, people-focused environment.



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