Support Services Team Member

3 days ago


Philadelphia, Pennsylvania, United States Tri-Force Consulting Services, Inc. Full time
About the Opportunity

Tri-Force Consulting Services, Inc. is one of the fastest-growing companies in the Philadelphia region, offering innovative solutions to Government and Commercial sectors.

We specialize in building customized software applications, data analysis, database support and maintenance, data warehouse implementation, and systems integration.

We are seeking a talented Support Services Team Member - Help Desk to join our team in Philadelphia, PA.

This is an onsite role with a 12-month duration.

The estimated salary for this position is around $60,000-$70,000 per annum, based on industry standards and cost of living in Philadelphia.

Responsibilities
  • Provide exceptional customer service and technical support via various communication channels.
  • Work closely with internal teams to identify and implement process improvements.
  • Develop and maintain accurate documentation of customer interactions and issue resolutions.
  • Participate in training and professional development programs to enhance technical skills and knowledge.
Requirements
  • Minimum 2 years of experience working in a help desk environment.
  • Excellent customer service skills, telephone etiquette, and communication skills.
  • Ability to work effectively in a team-oriented environment.
  • Basic knowledge of ACD systems and trouble ticket processes.


  • Philadelphia, Pennsylvania, United States Join Our Team Full time

    City Fitness Overview:City Fitness remains committed to investing heavily in the short-term and long-term success of our team members. As we continue to expand throughout the city, we take pride in providing substantial opportunities for growth and development within our company. Our team members enjoy a range of benefits, including comprehensive health...

  • Support Team Member

    3 days ago


    Philadelphia, Pennsylvania, United States PHL Acquisitions Full time

    About the RoleAs a Customer Service Representative, you will be the main point of contact for our clients, providing exceptional support and assistance.This role involves handling client inquiries, offering guidance, and ensuring a positive experience.Essential Responsibilities:Offer top-notch customer support via phone and email.Address and resolve client...

  • Service Team Member

    2 days ago


    Philadelphia, Pennsylvania, United States Chick-fil-A - Whitman Square Full time

    Company Overview:">At Chick-fil-A Whitman Square, we strive to provide an exceptional dining experience for our customers while fostering a positive work environment for our team members. We value teamwork, enthusiasm, and a commitment to delivering outstanding service.About the Job:">This part-time position as a Restaurant Host/Hostess involves greeting and...


  • Philadelphia, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full time

    We are seeking a skilled and dedicated Environmental Service Team Member to join our team at Thomas Jefferson University & Jefferson Health!About the Role:As an Environmental Service Team Member, you will be responsible for performing a variety of general cleaning tasks, including emptying trash, restocking supplies, and cleaning patient rooms and...


  • Philadelphia, Pennsylvania, United States Comcast Full time

    Comcast Job OpportunityWe're a forward-thinking company that's pushing the boundaries of media and technology. Our team members are innovators, thinkers, and doers who are passionate about delivering exceptional customer experiences.Role OverviewAs a Change of Service Agent, you'll play a critical role in driving sales growth, addressing customer needs, and...


  • Philadelphia, Pennsylvania, United States Encompass Family Support Services Full time

    Are you passionate about making a difference in the lives of children and families?We are seeking a Support Coordinator to join our team at Encompass Family Support Services.About UsEncompass Family Support Services is a dedicated team of individuals striving to make a positive impact on the lives of the families we support. We offer a supportive work...

  • Support Team Member

    2 weeks ago


    Philadelphia, Pennsylvania, United States Signeekwave Architecture Studio Full time

    Job OverviewSigneekwave Architecture Studio is seeking a highly motivated and dedicated Call Center Agent to join our dynamic team. As the primary point of contact for our customers, you will address their inquiries and provide solutions to their problems. This role is essential to maintaining high levels of customer satisfaction and loyalty. Key...


  • Philadelphia, Pennsylvania, United States Gratz Pilates Full time

    Be Part of Our Team:We're looking for a Customer Success Associate to join our team at Gratz Pilates. As a member of our team, you'll have the opportunity to work in a fast-paced environment, providing world-class support to our customers.Salary: $55,000 - $65,000 per yearYour Job Description:As a Customer Success Associate, you'll be responsible for...


  • Philadelphia, Pennsylvania, United States Encompass Family Support Services Full time

    About the Role">">This full-time position involves working directly with individuals with intellectual disabilities, requiring empathy, patience, and effective communication skills.As an Area Coordinator, you will be responsible for managing caseloads, coordinating with teams, and ensuring seamless support services.A successful candidate will have excellent...


  • Philadelphia, Pennsylvania, United States Aramark Full time

    Job Title: Food Service Team MemberAn estimated salary for this role is $25,000 - $35,000 per year.About the Job:The Food Service Team Member will be responsible for maintaining inventory levels, transporting products, and cleaning workstations to ensure business needs are met. Essential functions may vary by location based on client requirements and...


  • Philadelphia, Pennsylvania, United States Chili's Grill & Bar Full time

    Join Our Team as a Delivery Service Team MemberOverviewWe are a dynamic and growing restaurant chain, looking for talented individuals to join our team. As a Delivery Service Team Member, you will be the face of our brand, delivering exceptional service to our guests and building strong relationships with our community.ResponsibilitiesYou will be responsible...


  • Philadelphia, Pennsylvania, United States Encompass Family Support Services Full time

    Job OverviewWe are seeking a dedicated and compassionate Part-time Direct Support Professional to join our team at Encompass Family Support Services. As a valued member of our team, you will play a vital role in providing direct care to individuals with disabilities, promoting their independence and well-being.


  • Philadelphia, Pennsylvania, United States 22nd & Lehigh McDonald's Full time

    **Company Overview**22nd & Lehigh McDonald's is a dynamic and fast-paced work environment that values teamwork and customer satisfaction. **Job Description**We are seeking Customer Service Team Members who can deliver excellent customer experiences while maintaining a clean and organized workspace. **Required Skills and Qualifications:**Strong...


  • Philadelphia, Pennsylvania, United States AEG Full time

    Become part of the vibrant AEG team as a Food Service Team Member! In this role, you'll play a vital part in delivering outstanding customer experiences as a Cashier at Brulee Catering. Key responsibilities include operating a cash register, managing inventory, and providing top-notch service.Primary Tasks:Process transactions accurately and efficiently...


  • Philadelphia, Pennsylvania, United States Di Bruno Bros. Full time

    About the PositionWe are looking for a highly motivated Food Service Team Member to join our team at Di Bruno Bros. As a key contributor to our culinary team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.The estimated salary for this role is $48,000 - $58,000 per year, depending on...


  • Philadelphia, Pennsylvania, United States Encompass Family Support Services Full time

    **Company Overview:**Encompass Family Support Services is a dedicated team of individuals striving to make a difference in the lives of families through guidance, support, and individualized programming.We strive to create a work environment where employees feel comfortable and excited about the work they do. Our goal is to serve our community and make it a...


  • Philadelphia, Pennsylvania, United States Tria Full time

    Seasonal Wine Service PositionJoin us at Tria as a Seasonal Wine Service Team Member and contribute to an exceptional customer experience in our Center City wine bars.About the OpportunityWe seek a passionate and dedicated individual to provide high-quality products and services, ensuring a positive work environment that values staff well-being and career...


  • Philadelphia, Pennsylvania, United States University of Pennsylvania Full time

    About the RoleWe are seeking an experienced Administrative Coordinator to join our team at the University of Pennsylvania. In this role, you will provide primary administrative support and coordination to the PIs and administrative leadership of Division of Infectious Diseases. Your responsibilities will include scheduling appointments and maintaining...

  • Sales Team Member

    4 weeks ago


    Philadelphia, Pennsylvania, United States Join Our Team Full time

    OverviewCity Fitness is a dynamic health and wellness organization seeking motivated individuals to join our team as Membership Sales Consultants.CompensationThe base salary for this position is $23,000 per year, with opportunities for commissions and bonus pay, resulting in an estimated total annual compensation of up to $60,000+Job DescriptionWe are...


  • Philadelphia, Pennsylvania, United States Canon Business Process Services Full time

    Job OverviewCanon Business Process Services is seeking a highly skilled Support Services Representative to join our team.As a key member of our service desk operations, you will be responsible for managing customer calls and emails efficiently.Responsibilities:Manage customer calls and emails efficientlyRecord calls accurately and provide feedback to...