Comcast Support Team Member
7 days ago
We're a forward-thinking company that's pushing the boundaries of media and technology. Our team members are innovators, thinkers, and doers who are passionate about delivering exceptional customer experiences.
Role OverviewAs a Change of Service Agent, you'll play a critical role in driving sales growth, addressing customer needs, and delivering outstanding service. Your responsibilities will include:
Main Responsibilities:- Respond to inbound customer calls and inquiries.
- Identify customer needs and recommend appropriate products/services.
- Process sales transactions and ensure customer satisfaction.
- Collaborate with team members to achieve departmental goals.
- Manage stress and de-escalate customer interactions.
To excel in this role, you'll need:
- Excellent communication and problem-solving skills.
- Customer-focused approach and ability to build strong relationships.
- Organizational and time-management skills.
- Adaptability and ability to thrive in a fast-paced environment.
We offer a competitive salary and benefits package, including:
- Base pay: $16.00 per hour.
- Targeted commission potential: up to $1.92 per hour.
- Bonus opportunities for non-sales positions.
- Best-in-class benefits, including health, dental, and vision insurance.
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Philadelphia, Pennsylvania, United States Comcast Corporation Full timeCompany OverviewComcast brings together the best in media and technology to create world-class entertainment and online experiences. As a Fortune 50 leader, we drive innovation in various industries, offering career opportunities across diverse locations and disciplines.We are at the forefront of change, moving at an amazing pace due to our talented team...
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