Insurance Specialist Supervisor

3 days ago


Camden, New Jersey, United States Cooper University Health Care Full time
Surgical Services Institute Lead Job Summary

We are seeking a highly motivated and experienced Surgical Services Institute Lead to oversee Insurance Specialists supporting surgical schedulers and centralized revenue cycle/access management functions. As a key member of our team, you will play a crucial role in ensuring efficient and effective operations.

The successful candidate will have 3-5 years' experience in healthcare revenue cycle, with a strong understanding of insurance benefits, referral and authorization requirements, billing procedures/systems and codes, as well as alternative funding sources for uninsured or underinsured patients.

Duties and Responsibilities:

  • Supervising and coordinating the daily activities of staff, ensuring equitable distribution of work
  • Training new employees on job functions, policies, procedures, tools and systems
  • Maintaining workflows, conducting QA audits, and providing monthly updates to Revenue Cycle Director, Admin Director and Institute Leaders
  • Performing all duties of Insurance Specialists, including verifying insurance eligibility, obtaining referrals and pre-certifications, explaining insurance plan coverage, navigating and completing referrals, generating patient liability estimates, collecting patient liability payments, and establishing payment arrangements

Experience with EPIC, IDX Flowcast, ImageCast, NaviNet, AIM, eviCore, Med Solutions, NIA, United Health Care Online, I-Exchange, Encoder Pro, Data Online, Health Quest, and Passport systems preferred.



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