Claims Resolution Expert

3 weeks ago


Camden, New Jersey, United States M & C Insurance Agency, Inc Full time
Key Responsibilities
The Customer Service Specialist will be responsible for delivering exceptional customer experiences, resolving technical issues, and providing product information. This role requires strong communication skills, problem-solving abilities, and a passion for customer service.

Some of the key responsibilities of this role include:
  • Responding to customer inquiries in a timely and professional manner
  • Resolving technical issues and providing product information
  • Collaborating with internal teams to resolve complex customer issues
  • Documenting customer interactions and updating records accordingly

Requirements
To be successful in this role, you should possess the following skills and qualifications:
  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to build rapport with clients and resolve conflicts effectively
  • Strong problem-solving skills and attention to detail

About Our Team
M & C Insurance Agency, Inc is a dynamic and supportive team that values our employees and strives to deliver exceptional results. We pride ourselves on being a social but serious, fun but focused organization that provides outstanding customer service and ensures that our clients receive the best possible experience.

Estimated Salary: $55,000 - $80,000 per year, depending on experience.

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