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Customer Service Representative

2 months ago

Irvine, California, United States IST Management Full time
{"title": "Part-Time Customer Service Representative", "description": "About the Role

We are seeking a Part-Time Customer Service Representative to join our team at IST Management Services in Irvine, CA. As a key member of our team, you will be responsible for package and mail delivery in a campus environment.

Responsibilities
  • Mail Operations: Sort incoming mail and handle according to established procedures
  • Package Operations: Sort, tag, and deliver incoming packages
  • Customer Service: Demonstrate flexibility in satisfying customer demands in a high-volume, production environment
  • Adhere to all safety procedures
  • Take direction from the site manager and assistant site manager
  • Participate in cross-training
  • Perform other tasks as assigned to uphold client and site needs
Requirements
  • Valid Driver's License required
  • Prior mail or shipping/receiving experience is a plus
  • High school diploma or equivalent (GED) - College Degree is a plus
  • Professional appearance and demeanor
  • Keyboarding and Windows environment PC skills
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment
  • Ability to multi-task effectively
  • Ability to meet employer's attendance policy
  • Lifting up to 55 pounds
About IST Management

IST Management is a business process outsourcing company with over 1,800 employees and operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support, including e-Discovery services and facilities management.

We've been recognized as one of the fastest-growing companies in the U.S. and are committed to hiring and developing talented individuals like you.

", "lang_code": "en-US"}