Service Advisor

3 weeks ago


Bellingham, Washington, United States Northwest Chevrolet of Bellingham Full time
Job Description

At Northwest Chevrolet of Bellingham, we are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring a seamless experience for our customers.

Key Responsibilities:
  • Scheduling and Communication: Schedule appointments, answer customer inquiries, and provide updates on the status of their vehicles.
  • Estimates and Sales: Prepare estimates, contact customers and warranty companies, and sell services and repairs.
  • Customer Advocacy: Act as a direct advocate for the dealership, communicating with customers and resolving any issues that may arise.
Requirements:
  • Excellent Communication Skills: Possess great communication skills, both written and verbal, to effectively interact with customers and team members.
  • Team Player: Demonstrate a strong team player attitude, working collaboratively with colleagues to achieve common goals.
  • Organizational Skills: Possess excellent organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Customer Service Focus: Provide exceptional customer service, ensuring a positive experience for our customers.


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