Cloud Support Specialist

5 days ago


Bayonne, New Jersey, United States Bowman Williams Full time
About the Role

We are seeking a highly skilled Cloud Support Specialist to join our team at Bowman Williams. As a Cloud Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring their IT infrastructure is running smoothly and efficiently.

Key Responsibilities
  • Provide technical support and assistance to clients via remote tools and diagnostic utilities
  • Provisioning and system setup for new hires
  • Experience supporting Windows 10, 11, and Windows Server versions 2016 through 2022
  • Perform hands-on fixes at the desktop level, including hardware repairs and delivery of peripherals
  • Installing and configuring hardware and software components throughout various network infrastructure devices
  • Install advanced endpoint security software
  • Assist with management of Azure environment
  • Manage M365 tenant/environment
  • Manage company-provided cell phone accounts
Benefits
  • Health, Dental, Vision, and Life Insurance
  • Partial WFH Schedule
  • 401(k) + company match
  • Career Advancement Opportunities
  • Certification Reimbursement


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